• No return fees
  • No shipping costs
  • 30-day full refund
  • Lifetime replacement guarantee

Cancellation policy

You have the right to cancel this contract without giving any reason within 30 days of receiving the goods.

To exercise your right of cancellation, you must notify us of your decision to cancel this contract by means of an unambiguous statement (e.g., a letter sent by post, fax, or email). You can use the attached sample for this purpose.

Owner: STEPHAN MÜLLER

Headquarters: Wernher-von-Braun Str. 16, 63303 Dreieich, Deutschland

Location UK: Montfichet Rd, London E20 1EJ

Tel.: +49 60748160523

Email: uk@softwarelizenzexpress.de

Sample Cancellation Form

(If you wish to cancel the contract, please fill out this form and return it.)

I/we () hereby revoke the contract concluded by me/us () for the purchase of the following goods ()/the provision of the following service ():

  • Ordered on () / received on ()
  • Name of the consumer(s)
  • Address of the consumer(s)
  • Signature of the consumer(s) (only if notification is made on paper)
  • Date

(*) Delete as appropriate.

To comply with the cancellation period, it is sufficient for you to send the notification of the exercise of the right of cancellation before the expiry of the period.

Consequences of Cancellation

If you cancel this contract, we will promptly refund all payments we have received from you, including delivery costs (except for additional costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us). For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this refund.

Lifetime Replacement Guarantee:

If you miss the 30-day refund period, we offer a lifetime replacement guarantee for the product. If the product is defective during use, you will receive a free replacement.

Owner: STEPHAN MÜLLER
Headquarters: Wernher-von-Braun Str. 16, 63303 Dreieich, Deutschland
Location UK: Montfichet Rd, London E20 1EJ
Tel.: +49 60748160523
Email: uk@softwarelizenzexpress.de